We process data of our contract and business partners, e.g. customers and interested parties (collectively, “contractual partners”) in the context of contractual and comparable legal relationships as well as related measures and within the scope of the Communication with the contractual partners (or pre-contractual), e.g. to answer enquiries.
We process this data for the fulfilment of our contractual obligations, to safeguard our rights and for the purposes of the administrative tasks associated with this information as well as the business organization. Within the scope of the applicable law, we only pass on the data of the contractual partners to third parties to the extent that this is necessary for the aforementioned purposes or for the fulfilment of legal obligations or is done with the consent of the contractual partners (e.g. to participating parties telecommunications, transport and other auxiliary services, as well as subcontractors, banks, tax and legal advisers, payment service providers or tax authorities). The contractual partners are informed about other forms of processing, e.g. for marketing purposes, within the scope of this data protection declaration.
We inform the contractual partners before or as part of the data collection, e.g. in online forms, by special marking (e.g. colours) or symbols (e.g. asterisks or similar), which data is required for the aforementioned purposes, or personally.
We delete the data after the expiry of statutory warranty and comparable obligations, i.e., in principle after the expiry of 4 years, unless the data is stored in a customer account, e.g. as long as it is for legal reasons of archiving (e.g. for tax purposes, usually 10 years). We delete data that has been disclosed to us as part of an order by the contractual partner in accordance with the specifications of the order, in principle after the end of the order.
To the extent that we use third parties or platforms to provide our services, the terms and conditions and privacy notices of the respective third parties or platforms apply in the relationship between the users and the providers.
Offer of software and platform services: We process the data of our users, registered and any test users (hereinafter commonly referred to as “users”) in order to be able to provide them with our contractual services and on the basis of legitimate interests in order to guarantee the security of our offer and to be able to further develop it. The required information is marked as such within the scope of the conclusion of the order, order or comparable contract and includes the information required for the provision of services and billing as well as contact information in order to keep any consultations. Can.
Events and events: We process the data of the participants of the events, events and similar activities offered or organized by us (hereinafter uniformly referred to as “Participants” and “Events”) in order to enable them to participate in the events and to use the services or promotions associated with participation.
If we process health-related data, religious, political or other special categories of data in this context, this is done within the scope of obviousness (e.g. at thematic events or serves health care, security or with the consent of the persons concerned).
The required information is marked as such within the scope of the conclusion of the order, order or comparable contract and includes the information required for the provision of services and billing as well as contact information in order to keep any consultations. Can. Insofar as we have access to information from end customers, employees or other persons, we process it in accordance with legal and contractual requirements.
- Data types processed: Inventory data (e.g. names, addresses), payment data (e.g. bank details, invoices, payment history), contact details (e.g. e-mail, telephone numbers), contract data (e.g. contract item, term, customer category).
- Persons affected: prospects, business and contractual partners, customers.
- Purposes of processing: Contractual services and services, contact requests and communication, office and organisational procedures, management and answering of enquiries.
- Legal bases: performance of the contract and pre-contractual enquiries (Art. 6 abs. 1 p. 1 lit. b. GDPR), Legal obligation (Art. 6 abs. 1 p. 1 lit. c. GDPR), Legitimate Interests (Art. 6 sec. 1 p. 1 lit. f. GDPR).